Panopto Guides

Contact Panopto

For immediate help with Panopto, you can call the 24/7 helpline at 855-765-2341. For less pressing questions, or for requests pertaining to folders and permissions, you can send an email to academictech@uchicago.edu describing your problem. Academic Technology Solutions will then take all necessary steps to solve the problem, including escalating to Panopto Support should that be needed.

ATS Office Hours

See our Office Hours page for information on (in-person and virtual) office hours, where you can ask any questions that you may have about Panopto or other digital teaching tools.

Panopto Knowledge Base Articles

• Use Panopto to Record a Video 
• Manage Panopto Media Content and Add It to Canvas
• How to Add ASR (Automatic Speech Recognition) Captions to your Video (Panopto Guide)
• Use Panopto to Collect Student Video Assignments in Canvas (Instructors Only)
• Create and Edit In-Video Quizzes (Instructors Only)
• Use Advanced Panopto Functions (Instructors Only)
• Share and Reuse Panopto Videos in Canvas
• Download a Zoom Video and Upload It to Panopto
• Unarchive an Archived Panopto Video
• Panopto Documentation for Non-Canvas Users
• Request a Panopto Departmental Folder
• Use the Panopto Player
• Use Panopto in Canvas as a Student

Also see Panopto’s support site for further information.

Blog Posts, Training Links, and Other Useful Information

• Retrieve a Panopto Video from the Archive
• Mandatory Panopto Update July 21, 2022
• New Archiving Policy for Panopto Videos Begins Jan. 3, 2022
• Panopto for Flexible Teaching Workshop
• Video Software Tools – for faculty and instructors who would like more advanced video capabilities than Panopto provides.

Panopto Creator Role Guides

• Panopto Creator Role Guides (Select “Creator” from the “Select a Role” drop-down menu)